CUSTOMER SERVICE

Frequently Asked Questions

Find quick answers to your questions about renting a dumpster, along with details about our drop-off and pickup services. Browse through frequently asked questions, comprehensive responses, and key information to make your waste management process smooth and hassle-free.

Need help renting a dumpster?

How To Rent A Dumpster

You can easily go about renting a dumpster with us either through our online booking system or by giving us a call. Our friendly customer service team will guide you through the process and help you select the right dumpster for your needs.

All forms of payment are made electronically, and we accept the following forms of payment: Visa, Mastercard, American Express, Apple Pay, Discover, Google Pay, Paypal, Paypal Credit, Venmo, and Cash App. We unfortunately do not take cash or checks.

While our dumpsters can handle a wide variety of waste types, we do not accept hazardous materials, including but not limited to motor oil, weapons, tires, asbestos, sealed tanks/drums, chemicals, propane tanks and pesticides.

At Same Day Dumpsters, we strongly believe in fairness and transparency. Our pricing model is built on a ‘pay for what you use’ principle. If your load exceeds the dumpster’s weight limit, you won’t be charged a flat overage fee. Instead, you’ll only pay the additional cost for the extra weight based on the rates provided in our additional prices chart. Click here to view items that contain additional pricing.

Yes, we strive to accommodate to the customers’ preferred schedule, thats why we offer renting a dumpster, as well as deliveries and pickups seven days a week. 

Yes. It’s Same Day Dumpster’s Policy for an adult to be present when we deliver your dumpsters. Before renting a dumpster with us, please make sure to coordinate and to have an adult present during time of delivery. 

Watch this video to guide you on renting a dumpster

Dumpster Rental Video Guide

Accepted Items Allowed vs Not Allowed

What Can You Put In A Dumpster?

Allowed

  • General Household Items

    Household items like housewares, personal items, clothing, plastics, and paper are welcome. Furniture, including mattresses, box springs, chairs, couches, and sofa beds can be disposed of in our dumpsters.

  • Household Chemicals and Pesticides

    We accept a variety of household chemicals and pesticides, provided that they are in their original, securely sealed containers.

  • Home Electronics and Appliances

    We accept a range of electronics, including TVs, computers, and printers. Appliances like microwaves, stoves, dishwashers, washers, dryers, ovens, AC Units, swamp coolers, freezers, and refrigerators.

  • Paint

    Both empty and full paint cans are accepted, so long as they are securely sealed to prevent leaks.

Not Allowed

  • Batteries

    Absolutely no batteries are allowed, including car batteries or lithium batteries of any kind.

  • Biohazardous Materials

    Items such as fecal matter, deceased animals, medical waste, and any material contaminated with potentially infectious substances cannot be disposed of in our dumpsters.

  • Food Waste

    Our service does not accept food waste, including but not limited to leftovers, spoiled food, fruit and vegetable peels, coffee grounds, eggshells, bones, and other kitchen scraps. Please dump all food waste into your regular city provided garbage cans.

  • Weapons

    Please do not dispose of any weapons, firearms, ammunition, or related items in our dumpsters. These materials are potentially dangerous and require special disposal procedures that are beyond the scope of our standard services.

  • *Construction and Heavy Materials

    Concrete, rock, sod, and bricks are not allowed due to potential damage, as well as their specific procedures in regards to dumping these types of materials.

Homeowners and DIYers

Residential Dumpster Rental FAQs

Our FAQ section provides key details about our residential dumpster rental services, answering common questions and offering guidance for renting a dumpster.

The ideal dumpster size for a residential clean-out depends on the volume of waste. A 12-yard or 22-yard dumpster is usually sufficient for most home projects.

The volume a residential dumpster can hold depends on its size. For example, a 12-yard dumpster can typically hold up to 12 cubic yards of material.

Yes, in most cases, we can place your dumpster on the street. We are aware of the laws and ordinances of the areas we services and will handle all requirements necessary for your dumpster rental. No hassle with planning, leave that part to us. 

Hazardous materials, weapons, propane tanks, tires, and batteries are among the items that can’t go into a residential dumpster.

There is no time limit for renting a dumpster. The rental cost covers the first 24 hours, ensuring you have ample time for your disposal needs. After the initial period, a nominal fee of just $50 is applied for each additional day. This flexibility allows you to keep the dumpster for as long as your project requires.

We have a very strict safety policy against moving, pushing, lifting, pulling or altering the state of the dumpster after it is placed for any reason. Violators will be charged a $1,000 fine. If you need to have your dumpster(s) moved, please call us.

Disposing of Heavy Debris?

If you are disposing of concrete, dirt, sod, brick, rock, sand or any other heavy debris – you will need to rent a concrete dumpster

Businesses and Contractors

Commercial Dumpster Rental FAQs

Our FAQ section provides key details about our residential dumpster rental services, answering common questions and offering guidance for renting a dumpster.

The ideal dumpster size for a residential clean-out depends on the volume of waste. A 12-yard or 22-yard dumpster is usually sufficient for most home projects.

The volume a residential dumpster can hold depends on its size. For example, a 12-yard dumpster can typically hold up to 12 cubic yards of material.

Yes, in most cases, we can place your dumpster on the street. We are aware of the laws and ordinances of the areas we services and will handle all requirements necessary for your dumpster rental. No hassle with planning, leave that part to us. 

Hazardous materials, weapons, propane tanks, tires, and batteries are among the items that can’t go into a residential dumpster.

There is no time limit for renting a dumpster. The rental cost covers the first 24 hours, ensuring you have ample time for your disposal needs. After the initial period, a nominal fee of just $50 is applied for each additional day. This flexibility allows you to keep the dumpster for as long as your project requires.

We have a very strict safety policy against moving, pushing, lifting, pulling or altering the state of the dumpster after it is placed for any reason. Violators will be charged a $1,000 fine. If you need to have your dumpster(s) moved, please call us.

Answers at Your Fingertips

Don't See Your Question?

If you don’t see your question in our FAQ, we’re ready to assist! Simply fill out the form below with your inquiry, and our knowledgeable team will provide a personalized response to address your specific needs.

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